Short answer

The practical answer

Send the model in STL, 3MF, OBJ, or STEP format when possible, confirm the intended units and finished size, identify critical dimensions, and explain what the part must do. The model should be closed and printable, but you can still request a review when you are unsure.

01

Before uploading

A few details prevent avoidable scale and version mistakes.

  • Use a clear file name and version
  • State whether dimensions are inches or millimeters
  • Include the finished size
  • Call out fit-critical measurements
  • Explain quantity, use, and deadline
  • Include assembly notes for multi-part models
02

File types we accept

STL, 3MF, OBJ, and STEP are common 3D formats. ZIP can group related files. PNG, JPG, JPEG, and PDF are accepted as references for modeling requests.

03

No printable file yet

Send clear photos from several angles, a ruler or known object for scale, a sketch, and the most important dimensions. We will tell you whether custom modeling is practical.

Reviewed by Brandon, Founder, First Matter LLC · Operated by First Matter LLC · Published · Updated

Common questions

Questions this guide answers

Is STL the best file type for 3D printing?

STL is widely accepted, but 3MF can retain units and other useful information, while STEP is often helpful for mechanical design review.

What happens if my file is not printable?

We will identify the issue during review. Minor preparation and major repair or redesign are different scopes and may be quoted separately.

Can I upload several files at once?

Yes. You can include multiple project files and references in one request, subject to the upload limits shown on the quote form.

Have a project?

Upload the file or show us what you have. You will get a human-reviewed quote, not an imaginary instant price.

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