The process

Four steps, no technical homework

Every request receives a unique OK3D number. Nothing is printed and no payment is due until the file, use, material, finish, quantity, and price have been reviewed with you.

01

SEND IT

Upload a 3D file, photo, sketch, PDF, or reference. Add a plain-language description and deadline.

02

WE REVIEW IT

We check printability, scale, process, material, finish, quantity, and anything that needs clarification.

03

YOU GET A QUOTE

We send pricing and the project details we are quoting. Nothing is printed and no payment is due before approval.

04

WE PRINT IT

After approval and payment, the project moves into production, post-processing, pickup, or shipping.

Status language

Where the project stands.

The production dashboard uses clear states so a request is not treated like an unstructured email thread. Every status change is logged, so you can ask what “NEEDS INFO” or “POST-PROCESSING” means for your specific project at any point.

  1. 01NEW REQUEST
  2. 02REVIEWING
  3. 03NEEDS INFO
  4. 04QUOTED
  5. 05APPROVED
  6. 06PAYMENT PENDING
  7. 07PAID
  8. 08PRINTING
  9. 09POST-PROCESSING
  10. 10READY FOR PICKUP
  11. 11SHIPPED
  12. 12COMPLETED
  13. 13CANCELLED

Common process questions

What people ask before sending a project

How long does review take?

Most requests are reviewed within one to two business days. Complex or unusual files may take longer, and we will tell you if that's the case.

What if I don't have a 3D file?

Send clear photos, a sketch, dimensions, or a description instead. We will tell you whether custom modeling is a realistic starting point before quoting anything.

Do I pay before printing starts?

No. Payment is collected only after you approve the quoted scope and price, not when you first submit a request.

Can I ask for changes after approval?

Yes, within reason. Tell us what changed and we will confirm whether it affects the price, timeline, or material before continuing.

Ready to start?

Do not wait until every technical choice is solved. That is part of the review.

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